West Creek 2 (12072), United States of America, Richmond, VirginiaPrincipal Associate, Benefits Agile Delivery Lead
At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. Our relentless focus and drive to create better experiences for our customers starts with how we take care of our associates and invest in their total well-being. Our vision is to deliver a Total Rewards package that compels the best people to join and stay with Capital One. We're looking for a teammate to manage delivery needs across the Benefits team, with a focus on Benefit Operations.
In the Agile Delivery Lead role, you'll ensure your teams' delivery success by leveraging the appropriate Agile methodology (Scrum/Kanban/etc.) to enable predictable, quality delivery while maintaining a focus on the continuous improvement of the team. The ADL will facilitate team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes on the team. In this role, the ADL needs to be able to bridge the gap between teams with higher levels of Agile maturity and those with little to no Agile experience, supporting both ends of the spectrum, while delivering efforts with a defined deliverable date.
Ensures team(s) maintains focus on quality and continuous delivery
Manages with an Agile focus, and a set delivery date
Serves as ADL for Benefit Operations
Provide ADL support for Benefits initiatives and priorities
Help drive team ceremonies
Helps team build decks to influence key stakeholders in the work we drive
Understands Benefits, architecture and upstream/downstream dependencies
Demonstrates ability to balance data with other factors when making decisions
Provides visibility into delivery targets, commitments and progress
Be well managed - understand and coach the team on delivery controls/compliance to minimize operational/reputational risk
Proactively identifies impediments and appropriately resolves using network of peers and formal channels (including escalation if required)
Integrates Agile & Lean principles into team practices and work products
Coaches Product Owner/team on backlog refinement and prioritization
Utilizes team feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and works with team to continuously improve
Innovates with practices and frameworks through experimentation to improve the team and their delivery
Coaches the team to improve collaboration and self-organization
Developing ability to act as an Agile mentor/coach to other Scrum Masters or any Agile role
Agile & Technical Learning: Actively seeks and participates in a variety of learning opportunities such as Communities of Practice, conferences, classroom training and independent study to further develop self and community
Bachelor's Degree or military experience
At least 2 Years of Agile experience
At least 2 years of delivery experience, with a project management focus (not Agile)
3+ Years of Agile experience
Experience as part of an agile team
Scrum Alliance CSM or CSP certification or PMI's Agile Certified Professional (ACP)
PMP, Lean, Agile or Six Sigma certification
SAFe certified or experience (or other scaled agile frameworks)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).